Shipping policy
Shipping Policy
Domestic Shipping (Within New Zealand)
We aim to process and dispatch orders as quickly as possible, usually within 1–3 business days. Delivery times may vary depending on your location but generally range from 2–7 business days.
- Shipping Costs: Calculated at checkout.
International Shipping
We offer international shipping to many countries and are actively working to provide competitive shipping options. However, please note that as a New Zealand-based business, our shipping options may be more limited compared to larger markets like the United States.
Orders are typically dispatched within 1–3 business days, with delivery times ranging from 7–21 business days, depending on the destination and carrier.
- Shipping Costs: Calculated at checkout based on destination and order size.
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Customs and Import Duties:
- International customers are responsible for any customs duties, taxes, or import fees.
- Please check your country’s import regulations before ordering.
Order Tracking
Once your order has been shipped, we’ll email you a tracking number so you can monitor your delivery.
Delays
While we aim for timely delivery, unforeseen delays may occur due to external factors like weather, customs clearance, or carrier issues. If your package is significantly delayed, contact us at sales@andoengineering.com for support.
Contact Us
If you have any questions about shipping or need help with your order, email us at sales@andoengineering.com